If you had an accident where only your vehicle was damaged, follow these steps in order given:
- document the accident, use your mobile phone's camera!
- be prepared, have all the necessary information ready before you call us at IEU.
- Michel Nakano, T +41 44 635 48 45 (office hours: 8:30 - 17:30h, Monday - Friday)
- Christina Früh, T +41 44 635 52 02 (office hours: 9:00 - 17:00h, Monday - Thursday)
- after office hours, contact the road help from TCS Schweiz (phone 0800 140 140 in Switzerland - see yellow copy in plastic document holder),
- as soon as possible, submit a detailed, written report to IEU with pictures of damage to vehicle, etc.,
- you are personally required to fill out an insurance claims form at your earliest convenience at our office (Y25-G-66B).